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Bent Creek Golf Village, a Hilton Vacation Club

3919 East Parkway,
Gatlinburg, Tennessee, 37738,
United States

Nearby Activities
Fishing Fishing
Golf Course Golf Course
Accessible accommodation Accessible accommodation
Hiking Hiking
Horseback Riding Horseback Riding
Shopping Shopping
Skiing Skiing
Heated Indoor Pool Heated Indoor Pool
Theater/Performing Arts Theater/Performing Arts

Arrival Information

  • Check-In/out
    • Check In Day: Everyday
    • Check in time: 16:00
    • Check out time: 10:00
  • You Need To Know
    • At Check-In:

      Hotel Guests and Exchange Reservations:

      - At time of check-in, a valid government-issued photo identification is required that must match the guest name under which the reservation was made. A credit card for a $200 security deposit and a $15 plus tax Daily Resort Charge fee will also be required (cash is not an acceptable form of deposit). Daily Resort Charge will be added to the room rate and includes: Basic guest internet; self-parking for one car; sports equipment rentals: volleyball, basketball, soccer, horseshoes, pool table; PressReader access; barbecue gazebo and equipment.
      - Please contact the resort prior to arrival if you anticipate your arrival time would be later than 11pm (resort local time); arrivals after that time may be subject to cancellation.

      Owner Weeks and Member Points Booking:

      - At time of check-in, a valid government-issued photo identification is required that must match the guest name under which the reservation was made. A credit card will also be required as a security deposit (cash is not an acceptable form of deposit). A resort fee of $15 plus tax per night will be added to the reservation if the owner or member of THE Club® is checking in on a rental reservation

    • Non-Smoking
    • Prior to Check-in:

      - Smoking Policy: All guest suites are non-smoking. Smoking products of any kind, including, but not limited to, any electronic smoking devices, are not permitted. Please understand that you will be charged a cleaning fine of $500 as a result of any damage caused by smoking inside guest suites.
      - Cellular service reception may not be guaranteed at the resort. Please contact your carrier to inquire in regards to your cellular service reception.
      - Resort does not offer elevators. Limited entry-level accommodations. Please contact the resort in advance for special requests.
      - Enforced maximum occupancy limit (1 bedroom sleep 4, 2 bedroom lockoff sleep 8 and 2 bedroom cabin sleep 6 max including children).
      - Front desk reception hours 7:30 am - 11:00 pm. Please contact the resort prior to arrival for late arrival instructions.
      - Please note that every attempt will be made to accommodate requests for suite location and early arrivals; however, these requests are based on availability and occupancy. Unfortunately, the resort is unable to guarantee room location.
      - All ADA accommodations must be reserved at time of booking.
      - Upon arrival each accommodation is stocked with a first-day starter pack of coffee, creamer, laundry detergent, etc. Additional items may be purchased at the front desk.
      - All suites and cabins are self-service to include a fully-equipped kitchen and an in-room washer/dryer. Daily housekeeping service is NOT included. Should you desire housekeeping services, they are available for a nominal fee and may be arranged with front desk upon your arrival.
      - Pets are not permitted and strictly enforced with the exception of Service Animals. Certified Emotional Support and Therapy animals are not permitted.
      - Owner of reservations must make arrangements for additional or alternative guest with resort prior to arrival.
      - Minimum age requirement for check-in is 18 years of age.
      - Enjoy a round of golf all year round on the resort's Gary Player 18-hole course. Reserve your tee time at 865-436-3947.

Resort / Hotel Details

  • Management
    • Resort Manager: Beth Costner
  • Resort / Hotel Size
    • Number of Accommodations: 80 units and 4 cabins
    • Number of Floors: NO ELEVATORS. Two buildings with two floors, one building with three floors and four cabins.
  • E-mail
    • Concierge E-mail: BentCreekGolfVillage@hgv.com
    • Rental E-mail: Hotel.Reservations@hgv.com
    • Reservations Department: BentCreekGolfVillage@hgv.com
  • Special Information
    • Highlights: Enjoy a round of golf on the resort's Gary Player 18-hole course. Reserve your tee time at 865-436-3947.
  • Phone
    • Concierge 1.865.436.2875
    • Rental Phone: 1.800.438.2929