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Charter Club Naples Bay, a Hilton Vacation Club
1000 10th Avenue South,
Naples, Florida, 34102,
United States
Phone: 1.800.438.2929
1.239.261.6782
Email: CharterClubResort@hgv.com
Arrival Information
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Check-In/out
- Check in time: 16:00
- Check out time: 10:00
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You Need To Know
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At Check-In:
Hotel Guests and Exchange Reservations:
- At time of check-in, a valid government-issued photo identification is required that must match the guest name under which the reservation was made. A credit card for a $200 security deposit and a daily $25 plus tax resort charge will also be required (cash is not an acceptable form of deposit). - Daily resort charge will be added to the room rate and includes: Guest Internet Access; self-parking for one car; barbecue equipment; beach chairs; fishing equipment rental for on-site fishing dock; bicycle rental 1 hour; video and board game rentals; PressReader access.- Please contact the resort prior to arrival if you anticipate your arrival time would be later than midnight (resort local time). Arrivals after midnight may be subject to cancellation.
Owner Weeks and Member Points Booking:
- At time of check-in, a valid government-issued photo identification is required that must match the guest name under which the reservation was made. A credit card will also be required as a security deposit (cash is not an acceptable form of deposit). Resort charge* will be waived when staying on your owner week or member point reservations. - A resort charge of $25 plus tax per night will be added to the reservation if the owner or member of THE Club® is checking in on a rental reservation. -
Prior to Check-in:
Hotel Guests and Exchange Reservations:
- At time of check-in, a valid government-issued photo identification is required that must match the guest name under which the reservation was made. A credit card for a $200 security deposit and a daily $25 plus tax resort charge will also be required (cash is not an acceptable form of deposit).
- Daily resort charge will be added to the room rate and includes: Guest Internet Access; self-parking for one car; barbecue equipment; beach chairs; fishing equipment rental for on-site fishing dock; bicycle rental 1 hour; video and board game rentals; PressReader access.
- Please contact the resort prior to arrival if you anticipate your arrival time would be later than midnight (resort local time). Arrivals after midnight may be subject to cancellation.Owner Weeks and Member Points Booking:
- At time of check-in, a valid government-issued photo identification is required that must match the guest name under which the reservation was made. A credit card will also be required as a security deposit (cash is not an acceptable form of deposit). Resort charge* will be waived when staying on your owner week or member point reservations.
- A resort charge of $25 plus tax per night will be added to the reservation if the owner or member of THE Club® is checking in on a rental reservation.
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At Check-In:
Resort / Hotel Details
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Management
- Resort Manager: John Wolner
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Resort / Hotel Size
- Number of Accommodations: 33
- Number of Floors: 3
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E-mail
- Concierge E-mail: CharterClubResort@hgv.com
- Member Services CharterClubResort@hgv.com
- Rental E-mail: Hotel.Reservations@hgv.com
- Reservations Department: CharterClubResort@hgv.com
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Phone
- Concierge 1.239.261.5559
- Member Services 1.239.261.5559
- Rental Phone: 1.800.438.2929