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Future Bookings
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Grand Mayan Nuevo Vallarta
Avenida Paseo de Las Moras,
Nuevo Vallarta,
Nayarit, Nayarit,
Mexico, 63735
Phone: 011-984-206-4000
Email: customerservice@vidanta.com
Arrival Information
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Check-In/out
- Check In Day: Friday, Saturday and Sunday
- Check in time: 16:00
- Check out time: 10:00
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You Need To Know
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At Check-In:
- Resort Map
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Prior to Check-in:
- Daily housekeeping.
- A credit card is required for safety deposit upon check-in.
- Weekly stays only.
- If arriving after hours, please contact: 1.800.739.9969.
- All guests staying at a Vidanta property will be responsible for an additional 3% State/ Lodging tax/approx $25 per stay, and a one-time $150.00 Resort Fee. The resort fee will cover: Internet Service, Fitness Center Access, Daily Maid Service, Turn Down Service, Local Telephone Calls, Internal Resort Transportation, Welcome Cocktail, Daily newspaper (upon request), and Incoming Faxes.
- Please contact the resort one week before arrival with your reservation number, number of guests, airline/flight number, arrival date and email address. Email: Concierge.cun@grandmayan.com.mx or phone: 011)984-206-4000 ext. 4683/4695.
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At Check-In:
Resort / Hotel Details
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E-mail
- Reservations Department: customerservice@vidanta.com